TERMS
Privacy Notice
Privacy
Your credit card and personal information is safe with us.
We do not use your personal information such as your name and your mailing address anywhere besides processing your order and providing you with highest quality customer service. We respect and protect your privacy.
Security
Credit Card payment data is transmitted to us through a secure (SSL) directory using 128-bit, data encryption technology, and is automatically deleted from the host server after your order is successfully processed. When entering the secured area of this site, you may look in the lower right corner of your browser window for the Lock (Internet Explorer or Firefox) or the Key (Netscape), ensuring that your sensitive data is being transmitted and received in encrypted form.
Our computers are protected against hackers, and our employees abide by the highest privacy standards. If you have any questions about security of our site, please contact us.
Payment Methods
We accept most major credit cards (Visa, MasterCard, Amex and Discover.
Once you have placed and finished paying for your order, you will be given an order number and an email confirmation will be sent to the address given.
Prepayment Policy
All orders must be prepaid. Credit Cards can only be used in the USA and Canada.
There will be no surcharge for your credit card purchase. Please, be sure to provide all of your information correctly, otherwise, it could lead to a delay or a cancellation.
Shipping Policy
Our shipping methods are very simple.
Within The United State
- USA Ground (4 - 7 business days) - FREE
- USA Expedited (2-4 business days) - $12.95
Canadian Orders
- Canada Ground (4-7 business days) - 0.95
- Canada Expedited (2-4 business days) - $13.95
All customers will receive tracking numbers for their orders, when the order has been shipped.
All orders are shipped Monday through Friday only during regular business hours. All shipping days are business days and do not include holidays and weekends.
Note: Insurance is not included.
Sales tax:
Government charges sales tax for items shipped to: NJ (7.00%).
Return Policy
If you are not satisfied with our products, you can return them within 30 days of delivery.
Return policy details:
- no restocking fee on all returns. (If you return the product within 10 days of delivery.)
- 20% restocking fee on all returns. (After 10 days of delivery).
- only unopened product accepted for return;
- all returns must be pre-authorized.
- Shipping & handling paid by customer each way.
RMA Information.
- You may to request RMA by email or phone
- For all returns you will need to contact us to request an authorization number. Be advised that numbers and specific RMA information are issued by email only. Unauthorized and unmarked returns will not be accepted.
- Refunds and credits are available only after the return has been received, tested and verified for authenticity.
- Refunds are only available within the first 30 days from the date of the invoice (shipping, insurance and handling charges are non-refundable).
Please note that by placing an order, you are acknowledging that you have read and agree to comply with our policies.
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